Shipping Policy
Shipping and Delivery Information
We sell to 3 different countries globally and ship all our products from our single warehouse abroad.
As part of our policy of honesty with our customers, we'd like to inform you in advance of any potential delays due to high demand, even if they occur. Should this occur, you'll be notified by our customer service team via email .
Order Processing Time
Your orders will be processed and shipped within 1–3 business days after payment confirmation.
Delivery Time
Deliveries within Turkey are usually made within 7–12 business days .
However, delivery times may be extended during promotional periods, public holidays, or due to delays caused by the courier company. In such cases, you will be notified via email .
Cargo Tracking
Once your order is shipped, you'll receive an email with your tracking number and tracking details. With this information, you can easily track your shipment.
What Should I Do If My Order Has Not Arrived?
We apologize for any delays. For information on the status of your order or for support, please contact us:
📧 Email: info@varnosa.com
📱 WhatsApp Support Line: Contact us via live chat on our website.
Shipping Options and Fees
Standard shipping service is offered throughout Turkey.
Shipping costs may vary depending on your delivery address, order amount and the shipping method you choose.
Address Information
Please ensure that your delivery address and postal code are correct and complete .
Our company is not responsible for orders that cannot be delivered due to incorrect or incomplete addresses. Local shipping companies may charge additional fees for address changes.
Things to Consider When Receiving Your Cargo
Make sure you receive your package undamaged and complete during delivery.
If there is any problem, a report must be kept with the delivery person and reported to us on the same day.
In case of missing or incorrect product delivery, you must contact us within 3 days from the date of delivery .
International Shipping
Our products are shipped from our overseas warehouse. Therefore, delays caused by the courier company or disruptions arising from your country's customs regulations may occur. In such cases , our shipping department will notify you via email .
If your products are not delivered within 65 days from the date of shipment due to such problems, your payment will be refunded. (Undelivered packages cannot be refunded.)
Returns and Exchanges
Our company is not responsible for packages that are not received.
For all conditions and details, please review our Return and Exchange Policy .
Support and Contact
If you have any questions or special requests, do not hesitate to contact us .
We see customer satisfaction as our priority and are here to offer you the best shopping experience. ❤️